Comparative Study of Effect of Emotional Intelligence on the Conflict Level of Students, Managers and Employees of Organizations

O. I. SHCHERBAKOVA, O. G. RAKAUSKIYENE, V. V. VELIKOROSSOV, D. K. BALAKHANOVA, E. V. GENKIN, M. V. KHACHATURYAN

Abstract


The authors consider the concept of "emotional intelligence" and its application in modern research. An empirical study was performed to establish the relationship between emotional intelligence and conflict. Managers, employees and students of Plekhanov Russian University of Economics were selected as respondents. The analysis of the results showed the influence of emotional intelligence on their conflict, revealed direct and inverse relationships between these phenomena.

Keywords


Emotional Intelligence, Conflict, Level of Conflict, Analysis of the Structure of Emotional Intelligence.Text


DOI
10.12783/dtssehs/icpcs2020/33900