Analysis of the Causes of Medical Dispute about Chinese Medicine Hospital Based on AHP

Abstract

Medical disputes has become one of the outstanding contradictions in various contradictions in today's society, in order to investigate the reasons for the occurrence of medical disputes, reduce the incidence of medical disputes effectively, in this paper, We conducted a questionnaire survey on four Chinese Medicine Hospital in Hubei, Using AHP analyzed on survey data to find the main reasons of medical disputes in hospitals from the perspectives of managers, doctors, nurses and patients. Different angle analysis results shows that the medical dispute is the leading cause of both hospital and patient communication is not in place, followed by patients have high expectation to the treatment results, medical staff service attitude is poor, medical doctor in the process of suffering from both sides of information asymmetry and the traditional Chinese medicine industry factors. There are many reasons for the formation of medical disputes in traditional Chinese medicine hospitals. It is necessary to prevent medical disputes from different perspectives to develop strategies, strengthen the management of industry standards, and build a harmonious relationship between doctors and patients in traditional Chinese medicine hospitals.